Returns & Exchanges

At VERNER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn, tagged items. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.